We’ve got your back.
The good news is that both of these problems have some simple fixes.
For persistent issues,contacting game supportis still the most reliable way to solve specific problems.
How To Fix Corrupted Files
Fixing corrupted files is as easy asreverifying your game files.
you might do this from thelog-in home screenby selecting thewrenchicon.
Re-verifying your game files willre-downloadall game files.
Re-downloading game files willremove any corrupted filesor code that is preventing your game from running properly.
Once the reverification is complete, you should be able torun the game as normalwithout any crashes.
Youwon’t lose any dataif you re-verify your files.
double-check you’vecreated an accountand verified your email.
Updates can also optimize the game for new OS updates.
Updates are typicallytriggered automaticallywhen you bring up the game after an update rolls out.
you could always check what the update contains bychecking the Server Noticeicon on the home screen.
you’re free to find Event Notices and the Server Notice by selecting thethree horizontal linesicon.
you could also check the Server Notice screen in theProfile menu of Deepspace Cafe.
Enter the controls tab in your Profile andselect ‘Notice’at the bottom of the screen.
Themost commonreason that an update will fail to download is because yourdevice is out of space.
Until youfree up some space, you won’t be able to complete the update downloads.
If you have any undownloaded content, you candownload it from this menu.
Believe it or not, incompatible graphics configs can even cause spooky errors likefloating character headsor missing limbs!
This is rare, but does occur.
Thebest settingto use is typically the onerecommendedby the game.
The recommended mode usually offers the best graphics with theleast amount of glitching.
If you’re still having issues after using the recommended graphics mode,try going down a graphics setting.
In some modes, like Snapshot,incompatible items will be removedbefore the final photo is taken.
For example, thereindeer antlerswon’t work with duo poses where thecharacter’s heads leanagainst each other.
To avoid weird clipping, the game will automatically remove the antlers from one of the characters.
In other modes, like theGlint Photoboothmode, certain outfits and accessories will belocked outof certain poses.
To get around this, you cantoggle ‘ignore incompatibility.
Sometimes, clipping is unavoidable, like inSylus’s Rebuttal Invalidduo pose.
In this pose, if Sylus is wearing long sleeves, the protagonist’shand will always clipinto his sleeve.
There’s no way to fix this just yet.
From the home screen,choose the Wi-Fi iconon the right side.
You’ll get a pop-up with a button that says ‘start testing.’
Click this button totest the strengthof your data pipe connection and deduce if apoor connectionis causing your issues.
We always recommend copying your error report andtaking screenshotsof any issues.
Themore informationyou can provide for Customer Service,the better!
The first way is from thehome screen.
Select theperson iconat the top right of the home screen to automatically exit of the game.
You will need toagree and acceptthe legal notice and terms of service before logging back into the game.
Deregisteringwipes your accountand deletes all progress.
Your go-to guide for every event key in in Love And Deepspace.
